How do I place an order?
Browse items, add to cart, checkout, transfer the amount to our bank account, upload the payment screenshot — after verification your order is confirmed.
How do I pay?
Bank transfer or Raast to the IBAN shown at checkout. Use your order number as the transfer reference.
How long does payment verification take?
Usually within 24 hours.
How long does delivery take?
2–3 days in major cities, up to 7 days in remote areas.
Can I pick up in store?
Yes — choose In-Store Pickup at checkout; we'll notify you when it's ready.
How do I track my order?
Use the Track Order page with your order number and phone number.
What is your exchange policy?
<!-- TODO(OWNER): fill in policy --> Contact us within 7 days of delivery for exchanges on unused items with tags intact.What if my size is out of stock?
Items restock regularly — WhatsApp us to be notified.
Are prices inclusive of tax?
Yes, all prices are final.
What if my payment is rejected?
You'll receive an email with the reason and a link to re-upload your payment proof within 24 hours.